Our Privacy Policy is designed to inform you about our practices regarding the collection, use, and disclosure of data that you provide directly to Delight or when accessing the website delightoffice.com and all of its subdomains. Please read this text carefully and familiarize yourself with our rules, as any use of this website implies your acceptance of the terms stated in this document. By accessing this website, you confirm that you agree to the binding nature of this Privacy Policy and give your consent for your data to be collected.
The information we may collect and process includes the following:
- Information by which you may be personally identified, such as your first name, last name, postal address, email address, and telephone number (hereinafter: personal data).
- Information that relates to you but does not identify you as an individual (e.g., IP address).
- Information about your internet connection, the equipment you use to access our website, and details of your usage.
1. Collecting Information
We collect information about you in several ways: directly when you provide it to us, automatically while you use the website, or from third parties, such as our business partners.
We collect only the personal data that you choose to provide to us or that is necessary in order for us to provide or improve our services. You are not obliged to provide any personal data; however, in such cases, you may not be able to use all features or content of the website. Direct personal information such as first name, last name, address, email address, telephone number, and similar data is collected only if you voluntarily provide it to us.
2. Personal Data
The personal data we collect on our website or through the website may include information that you provide by:
- completing or using any form on the website;
- requesting additional services;
- applying for a competition or promotion under our sponsorship;
- reporting an issue on our website;
- providing other information to us in any other manner.
The personal data we collect on our website or through the website may also include records and copies of our mutual correspondence (including email addresses) if you contact us, your responses to surveys if we ask you to complete them for research purposes, as well as your searches on our website.
3. Automatic Data Collection
By accessing our website, you agree that we may automatically collect and process the aforementioned data.
The information we may automatically collect when you access the website, browse it, and are active on it includes certain information about your equipment, activities, and browsing patterns, including:
- details of your visits to our website, including traffic data, location data, logs, and other communication data and resources that you access and use on the website;
- information about your computer and internet connection, including your IP address, operating system, and browser type.
The information we automatically collect constitutes statistical data. This data helps us improve the website and provide better and more personalized services, as it enables us to estimate the number of our visitors and their usage patterns, store information about your preferences (allowing us to speed up your searches), recognize you when you return to the website, and analyze how users use the website for internal marketing and research purposes.
4. Cookies and Other Technologies
The technologies we use for automatic data collection may include:
- Cookies (or browser cookies): A cookie is a small file stored on your computer’s hard drive. You can refuse browser cookies by adjusting your browser settings. However, if you refuse cookies, you may not be able to access certain parts of our website.
- Flash cookies: Certain features of our website may use locally stored entities to collect and store information about your preferences and navigation to and from our website.
- Web beacons: Pages of our website and our emails may contain small electronic files known as web beacons (also called clear GIFs, pixel tags, and one-pixel GIFs) that allow us to count users who have visited those pages or opened emails, as well as collect other statistical data related to the website (e.g., tracking the popularity of certain website content and checking system and server integrity).
5. How We Use Your Information
We use the information we collect about you, or that you provide to us, including all personal data:
- to present our website and its content to you;
- to provide you with the information or services you request from us;
- to fulfill other purposes for which the information was provided;
- to send you notifications;
- to perform our obligations and enforce rights arising from any contract you have with us;
- to inform you about changes to our website, or any projects or services we offer or provide;
- to enable you to use interactive features on our website;
- to contact you regarding projects and services offered by us or third parties that may interest you;
- for any other purpose with your consent.
6. Security of Your Personal Information and Other Data
Delight takes all necessary measures to ensure that your personal information is secure. To this end, only authorized Delight employees, service provider companies, and business partners – who are all obliged to keep information confidential – have access to your personal data.
To protect your information, you can configure your browser to refuse all or some browser cookies, or to alert you when cookies are sent. If you disable or refuse cookies, please note that some parts of this website may be unavailable or may not function properly.
In addition, we implement measures to protect your personal data from accidental loss and unauthorized access, use, alteration, and disclosure. All information you provide to us is stored on our secure servers.
The security of your data also depends on you. Transmission of information over the internet is not completely secure. While we will make every effort to protect your personal data, we cannot guarantee the security of your personal data submitted to our website. Any transmission of personal data is at your own risk. We are not responsible if you do not configure your privacy settings or fail to follow the security measures outlined on the website.
7. Disclosure of Your Information
Delight will never share your personal data with third parties intending to use it for direct marketing purposes, unless you have given us permission to do so.
We may disclose the information we collect about our users, as well as information that does not identify an individual, without restriction. We may disclose personal data that we collect, or that you provide, as described in this Privacy Policy:
- in connection with the sale of part or all of Delight d.o.o. or its assets to any third party, or in the context of restructuring or reorganization;
- to subcontractors, service providers, and third parties we engage to support our business;
- to fulfill the purpose for which you provided the information;
- for other purposes with your consent.
Additionally, we may disclose your personal information:
- if we are required to disclose or share your personal data to comply with a legal obligation (for example, if we receive a court order);
- to enforce any terms of use applicable to any of the websites, or to fulfill any term or agreement applicable to our services;
- if we believe that disclosure of the information is necessary or appropriate to protect our rights, property, security, our clients, or others.
This includes sharing information with other companies and organizations for the purposes of fraud protection and reducing credit risk.
8. Access and Correction of Your Information
If you do not want us to share your personal data with unrelated third parties or intermediaries for promotional purposes, and if you do not want us to use your email address or contact information to promote our own projects and services, or the projects and services of third parties, you can also opt out by sending us a message through our contact form.
9. Changes to Our Privacy Policy
Delight reserves the right to make changes to this Policy without prior notice. Therefore, we ask that you review the terms again the next time you visit our website to stay informed of any changes that may have occurred.
All information about changes to our Privacy Policy will be published on this page.
If you have any questions or comments regarding this Privacy Policy, or if you wish to inquire about your personal data, you can do so via our contact form.
COOKIE POLICY
1. What is a cookie?
A cookie is information stored on your computer by the website you visit. Cookies typically store your settings, such as your preferred language or address. Later, when you revisit the same website, your web browser sends the cookies back to the site. This allows the website to display information tailored to your preferences. By adjusting your cookie settings, you decide whether to allow cookies to be stored on your computer.
2. What cookies does Delight use?
- Session cookies (temporary cookies): These are temporary cookies that expire (and are automatically deleted) when you close your web browser. We use them to enable access to content and allow functions available when you log in with your credentials.
- Persistent cookies: These usually have an expiration date far in the future and will remain in your browser until they expire or you manually delete them. Delight uses persistent cookies for functionalities such as “remembering” that a user is logged in. We also use persistent cookies to better understand user habits and improve the website according to user behavior.
3. Required vs. optional cookies
Required cookies are absolutely necessary for the proper functioning of our website. These cookies are always automatically downloaded to your computer, and your consent is not required.
In addition to required cookies, we use analytical and advertising cookies, for which your consent is required:
- Analytical cookies allow tracking and analysis of user activity on the website to improve website functionality or our services, such as optimizing the site for different devices and operating systems, identifying the most and least popular products, analyzing customer navigation through the website, and more.
- Advertising cookies allow us to display ads on Delight and other websites and social media platforms tailored to your interests, based on your previous use of our website.
4. Third-party cookies
Google Analytics cookies allow us to measure and analyze user visits to our website. For all information about Google Analytics cookies, how to manage them, or how to disable them, please visit Google Analytics website.
Facebook, YouTube, Instagram, and LinkedIn collect and process your personal data when you visit these websites and applications, including device information and activity data, without any additional action on your part. This happens regardless of whether you have an account on Facebook, YouTube, Instagram, or LinkedIn, or whether you are logged in.
Delight cannot fully control the processing of data by third parties.
Delight does not use cookies for any purpose other than those stated in our Privacy Policy.
